CSR/ Executive Account Assistant

Philippines

Full Time

Experienced

About Us:

RecruitGo is a leading Employer of Record (EOR) company specializing in bridging top talents in emerging markets with global clients. Our services enable businesses to hire, manage, and pay employees internationally with ease. We are committed to providing seamless and efficient solutions to our clients and fostering a dynamic and inclusive work environment for our team.

Position Overview

RecruitGo is looking for a detail-oriented and experienced CSR / Account Executive Assistant to support our growing US insurance operations. This role is ideal for someone who thrives in a fast-paced, structured environment and has prior experience in a US insurance agency or brokerage.

Responsibilities:

Processing Loss Run Requests, Policy Requests, and Cancellations
Following up on Renewals and releasing Renewal Quotes
Managing COI Requests and Simple Endorsements
Filing Claims and assisting with Billing Inquiries & Online Payments
Handling Reinstatement Requests for non-pay cancellations
Following up on Carrier Recommendations
Rating Carriers and supporting account workflow

Requirements:

Must be willing to work the Graveyard Shift (New York hours)
Minimum 2–3 years of experience in a US insurance agency or brokerage
Proficient in Applied Epic (insurance management system)
Strong organizational and communication skills

Nice-to-Haves

Language skills in Chinese or Korean (a plus)
Experience in a managerial or training capacity (for potential leadership growth)

Why RecruitGo?

RecruitGo seamlessly links world-class business partners with top-tier global talent in emerging markets. Secure legal employment through our Employer of Record services and embark on a journey to unparalleled professional opportunities.

Salary: 30,000 - 50,000 Php
Work Set up: Remote setup
Work Schedule: Mondays to Fridays; following the NY business hours
Working Device: Will be provided
Diverse Challenges: Each day offers fresh opportunities and unique challenges that keep your work engaging and rewarding.
Team Collaboration: Join forces with a supportive team, where your insights and contributions are valued.
Inclusivity: Be part of an inclusive and diverse workplace that values your contributions. Work with the internal team to ensure timely delivery of services to clients and ensure that clients & expectations are met.

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Do you have at least 2–3 years of experience working in a US insurance agency or brokerage?*

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CSR/ Executive Account Assistant

Nice-to-Haves

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