IT Technician

Position Overview

RecruitGo is in search of an IT Technician, you will be responsible for maintaining and supporting the company’s internal IT systems, troubleshooting hardware and software issues, and assisting with network security operations. You will collaborate with the IT and cybersecurity teams to ensure seamless operation of systems and assist with onsite and remote client projects. The role requires a high level of technical proficiency, problem-solving skills, and the ability to travel to client sites when necessary.

Responsibilities:

• Provide technical support for desktops, laptops, servers, and network systems.
• Troubleshoot hardware, software, and network issues.
• Assist in the maintenance and management of internal IT infrastructure.
• Support the deployment of cybersecurity tools and security patches.
• Install, configure, and update system software and hardware.
• Monitor system performance and provide proactive solutions for optimization.
• Collaborate with the cybersecurity team to ensure systems are secure and compliant with policies.
• Maintain documentation of system configurations, network layouts, and changes.
• Participate in IT projects, including network upgrades, security audits, and client deployments.
• Travel to client sites to provide technical support, implement solutions, and conduct installations when necessary.

Requirements: 

• Minimum 2 years of relevant IT experience, preferably in a cybersecurity or IT services environment.
• Strong knowledge of computer hardware, software, and network systems.
• Familiarity with cybersecurity principles, tools, and practices is a plus.
• Experience with troubleshooting and resolving system issues.
• Proficiency in Windows, macOS, and Linux operating systems.
• Understanding of networking protocols and devices (routers, switches, firewalls).
• Ability to work independently and as part of a team.
• Excellent communication and problem-solving skills.
• Willingness to travel for onsite client support.

Preferred Certifications (Not Mandatory):

• CompTIA A+
• CompTIA Network+
• CompTIA Security+
• Cisco Certified Technician (CCT)
• Microsoft Certified: IT Support or Systems Administrator

Why RecruitGo?

RecruitGo seamlessly links world-class business partners with top-tier global talent in emerging markets. Secure legal employment through our Employer of Record services and embark on a journey to unparalleled professional opportunities.

• Salary: 800 - 1000 USD
• Work Schedule: Monday through Friday; US normal working hours from 8:00 AM-5:00 PM PT (Needs to cover some overlap to US time)
• Work Set up: Remote
• Working Device: will be provided.
• Diverse Challenges: Each day offers fresh opportunities and unique challenges that keep your work engaging and rewarding.
• Team Collaboration:  Join forces with a supportive team, where your insights and contributions are valued.
• Inclusivity: Be part of an inclusive and diverse workplace that values your contributions. Work with the internal team to ensure timely delivery of services to clients and ensure that clients & expectations are met.